Dynamics 365 Marketing

Transform customer



Orchestrate personalized journeys across all touchpoints to strengthen relationships and earn loyalty.

Read real customer stories

Campari Group raises the bar for customers


Campari Group reimagined engagement by unifying customer data and orchestrating end-to-end customer journeys.

Vitaldent keeps its patients smiling


Vitaldent prioritized patient-clinic communication by integrating systems to provide a 360-degree view of patients.

Leatherman gets closer to its customers


Leatherman fosters personalized customer journeys through multiple touchpoints and purchasing channels.

UNICEF Netherlands earns more supporters


Global nonprofit UNICEF Netherlands personalizes campaigns at scale to engage donors and save children.

HP delivers personalized customer service


HP reduced support call times and operational costs by prioritizing positive customer experiences to build lifetime loyalty.

Northrop & Johnson cruises into smarter marketing


Premier yacht broker Northrop & Johnson increased charter sales by 70 percent.

Capabilities that make a difference

Transform your business with real-time customer journeys across the entire customer lifecycle.

Design seamless journeys

B2C and B2B marketing

Multichannel content engagement

Real-time customer-led experiences

AI-recommended channels

Experimentation and optimization

Collaborate with Teams integration

Define triggers across applications

Engaging events with Microsoft Teams

Get started with Dynamics 365